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Frequently Asked Questions
How long will my standard courier delivery take?
Standard delivery typically arrives within 5–7 business days.
What is the return and exchange policy?
We accept returns within 14 days of delivery. Garments must be unworn, undamaged and carry their original tags.
Can I request custom-fit tailor measurements?
You can request a bespoke measurement appointment with the atelier.
How should I clean and store my premium silk garments?
Professional dry cleaning is recommended for silk. Store on a padded hanger in a breathable garment cover.
Is international shipping complimentary?
Please consult our Shipping & Returns policy for the shipping options.
Are custom duties and taxes included at checkout?
Please contact us about the arrangements for your destination before ordering.